Long Beach City College Chooses Financial Aid TV

September 8, 2010

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals BOULDER, CO -- Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.

Long Beach City College (Long Beach, CA) is the latest school to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.

"Financial aid is very complex and it is a challenge for any financial aid office to get good, accurate information out to its students," said Mike MacCallum, Dean of Financial Aid, EOPS, and Veterans Affairs. "FATV gives us the ability to get the kind of information that students need in a format that they can relate to. We have been very pleased with FATV and its ability to get important information out to our students."

"FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit," said Paul Burke, VP of Sales for Financial Aid TV.

Schools are deploying FATV in a variety of ways, including:

To Increase FA Applications
To Improve Default Aversion Efforts
To Improve Customer Service
To Improve Financial Literacy Efforts
To Reduce Student Wait Times
To Reduce Student Phone Calls
To Expand Counseling Reach

For more information on Financial Aid TV and to view a demo, please contact Paul Burke, VP of Sales at paul@financialaidtv.com or call 1-888-704-9090 x7, or visit www.financialaidtv.com.

Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.

Posted 10/08/10 to www.NASFAA.org. Posting of press releases is done as a service to Members and does not imply endorsement or support by NASFAA. NASFAA does not review this information for content or accuracy.

“The added savings of reducing the cost associated with my staff answering repetitive questions combined with the reduced need and cost of printed materials FATV paid for itself within the first year! FATV is a need-to-have given today's demand for financial aid.”

Sherrie Padilla
Financial Aid Director
Antelope Valley College