Michigan State University Chooses Financial Aid TV
April 28, 2010
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO -- Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Michigan State University is the latest school to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.
"Adding Financial Aid TV to our catalog of online services is like having a 'counselor' available 24 hours a day to answer basic questions from students and parents, allowing us to focus on the more challenging issues facing our families," said Rick Shipman, Director of Financial Aid at Michigan State University. "We have been very pleased with the ease of setup and the high quality of support we have received."
"FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit," said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Increase FA Applications
- To Improve Default Aversion Efforts
- To Improve Customer Service
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
For more information on Financial Aid TV and to view a demo, please contact Paul Burke, VP of Sales at paul@financialaidtv.com or call 1-888-704-9090 x7, or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.
Posted 04/28/10 to www.NASFAA.org. Posting of press releases is done as a service to Members and does not imply endorsement or support by NASFAA. NASFAA does not review this information for content or accuracy.
